Please refer to our security page. Overall, a nice guy. If you are on Twitter, direct all complaints to their Twitter handle. This means our valued customers can reach us from anywhere in the world and at any time of the day to enjoy excellent banking experience. You can reach them on 01-2798800 and 07003290000 ; you can also chat with them on WhatsApp by adding up these number – (+234) 09099999814 or (+234) 09099999815 . Because of this am tired of using this bank, if you can’t find solution to this am ready to vacate this account. Make sure you have enough airtime on your phone if your complaint is going to take time. If you want content on Lifestyle, Entertainment, Events, Travel, Interviews and Vlogs, subscribe to our YouTube channel. Find me on Instagram and Twitter. May 28, 2020 - In this post we will talk about how to contact FCMB customer care right from the comfort of your home or office. My question is, can the account be used to make payment, such as, Pay Bills and other transaction. Your WhatsApp application seems to be very poor , no response from any agent for more than 1hr. ATM Card re-issuance – Available instantly at the branch. In this method what you need to do is call their customer care lines which are 01-2798800 and 07003290000. The FCMB customer care center can be accessed via two major channels. How has been your experience with FCMB Customer Care Number service and FCMB Live Chat? Firstly, by walking into any branch of the bank and making your enquiries to the customer service personnel at the customer service desk. Hello Mr /Mrs /ms, my name is Julius a Nigerian but I reside in SA. 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Head Office Address Samuel Asabia House 35 Marina P.O. You can reach them on +234-1-2716816 and 07007007000 ; you can also chat … FCMB will never solicit your personal or security information by email or by phone. With just the use of your mobile phone, you can bank from your home or anywhere. You will be asked to provide details on your account like your date of birth, account name, phone number Step 3: Follow the voice prompt; then press 2 to register (for new users). Twitter: https://twitter.com/MyFCMB. Pls, I need urgent reply as I would affect my business online. Help your customer, I purchased airtime for MTN network using the shortcode *329# and my account has been debited but am yet to receive the value of the airtime. FCMB Customer Care Phone Number, Live Chat & Email Address Naija HB Special Matt Stephens - January 20, 2021 1 You can get in touch with FCMB customer care via phone call, live chat… Call Customer Care Centre. Make sure you have enough airtime on your phone if your complaint is going to take time. Pls how much will my daughter have in her account before she can be given cake on her birthday? I have a serious complaints against one of your customer care representative today Saturday 18th January 2020 by 5am I put a call across to Customer care representative one Miss Chinyere picked up the call while I was trying to plead with her to call me back due to short of Air time she insulted my Personality went ahead place my calls on busy so that I cannot be able to call again. If you wish to contact customer care via live chat, then follow the step by step guide outlined below; Visit the FCMB live chat page here https://fcmblivechat.firstcitygroup.com. The principal accounting policies adopted in the preparation of the consolidated financial statements of Caribbean Mercantile Bank N.V. and its subsidiary are set out below. YouTube: https://www.youtube.com/user/fcmbplc. The goal is to deeply impact the technology user behaviour and spending decisions of the consumers in their day to day lives. Gud pls I applied for a letter of indebtedness from fcmb festac branch yesterday 21st October 2019, and I am yet to get it ,PLS I need it very urgent cus reason for the request will be closed today PLS I really need help this is my account number 2299701016, Gud evening sir/ Ma,PLS I applied for a loan top up through code but the amount that I was given was not much,pls is there any way I can apply for a bigger amount and a long duration pls. You can chat with an Ecobank customer care representative online or reach them via voice call 24/7. Email: customerservice@fcmb.com; Telephone: 07003290000 or 01-2798800; How to secure your account . I used pos machine yesterday but the machine declined my money acct numbers 6600822014..oyeleke Paul. Email: customerservice@fcmb.com. This app is specially made for FCMB Internet banking. Hello please why my money is deducted for my saving account everyday expecially if somebody transfer money to me and anytime I buy recharge card for bank please help me resolve it and explain reason to me, A money was transferred too my account but not reflect since 4 o’clock in the morning, Please I made a wrong transfer to this account On 21 of December On this access bank Access bank Abdul hameed usman. Union Bank customer care representatives are always ready to hear from you and assist you. please i need you to retify the proplem as soon as possible. Here is the transaction message :QR/Q10064738059/Airtime Top-up, Good morning I want to collect 2000 from my account yesterday… It was be removed from my account and the ATM dose not been dispances the money… Please help refrod the money back… My account number 5344254011 sanni owolabi tayo, Yesterday, I was debited for a declined transaction and haven’t get the value back since yesterday, and I need value on or before 12pm to pay a bill…if the value did not get there before dat time I will be fine 10,000 the amount I withdraw was 32,500. Whatever your financial needs, we can help you meet them. Information on FCMB products and services. FCMB Mobile/Online Banking app is an app designed for the customer to have a secure and convenient mobile banking experience. Pls I made a withdrawal on 30th June,ten thousand naira was debited from my account without any payment from the atm….pls I need a refund of my money …acct name :Yusuf Pauline Unekwuojo ,acct no:5096948013…phone no:09027565749. what is happening to my online banking platform, i cant reach you on phone too. Social Media Join our GTCommunity on Facebook , Twitter , Instagram , LinkedIn , Youtube and Google+ Gud morning pls I made a transaction to my Fcmb account but was not credited but debited but from the other bank,but I later receive q message that my Fcmb acc is restricted, my question is if I unrestrict will I get credited, Pls my fast cash money account is block pls can you unblock for me, Good afternoon.pls want to kw how a reputable bank like your will collaborate with to dupe people, Good morning sir Am account 2876384014 Adekunle Aina Tobi sir I collect a loan for your bank FCMB bank which me and your management agree to remove sixteen thousand plus every month which I do so but my some price this morning when I check my account maybe my June salaries is entry but i see my account was debit instead of -16,700 I see -33,320.54 pls help me, Good morning to you customer care. For email complaints, send all enquiries to customerservice@fcmb.com. WARNING: I’ve seen people dropping complaints and posting their bank details here, this is wrong and we will not be held liable for any scam or deductions that occurs on your accounts by preying scammers. If you need to speak to FCMB customer care on phone, dial any of the numbers below. If you are the online kind of person then this option is for you. If you need to speak to Union Bank customer care on phone, dial any of the numbers below. Whatsapp. It’s getting too much almost every day. Box 5216, Lagos, Nigeria. The FCMB Contact Centre offers a variety of services that enable customers carry out basic banking transactions from the comfort of their home, offices and wherever else they may be. DEAR CUSTOMER CARE I HAVE AN ISSUE WITH MY ACCOUNT . Account balance request – Available via self-service on all Alternate channels. Thank you, I don’t know what happened to my account..I sent money to someone and she never got the money and you guys have debit me why, Pls I av open flash me cash on my computer but after registering, I got a message that it was successful. To use the live chat, visit the contact page and click on Live chat. Please why is my money been deducted everyday from my savings account. Saving. You can chat with an FCMB customer care representative live online and get your issues resolved immediately. It is actually economical to contact them online instead of making calls to them. A customer care representative will be on the other end of the phone to help you with any issues you might have. i made a transaction of one thousand, five hundred naira only( 1,500.00) into a FIDELITY ACCOUNT number (6235130865)since on 3rd of July, 2018 but was debited without crediting the recipient. This is just a guide on how to get through to your bank’s Customer Care service. Copyright © 2020 Azriel Media. The second time I called before she bared me from calling I spoke with Jemimah. Please sir how can I regain my username and password? To immediately stop cheque instruction, request for a Card PIN re-issue and dormant account reactivation. Facebook. Other online banking enquiries or statement of account request. You will also learn how to bank from your home via FCMB internet (Online) banking, FCMB money transfer code (Mobile banking) and how to contact FCMB customer care if you experience any issue. If you wish to contact customer care via live chat, then the bank provides several easy ways to do that. Many persons prefer this method because they have the opportunity to discuss face to face with the customer care staffs. You can check your account balance through an online live chat with FCMB customer care personnel. 6.) I opened an account with fcmb some time this year with this number 08033818559 and email danielelvis90@gmail.com Can I get my banking details? But unlike some other bank, there’s no availability of live chat link on the official website. I just want to enquire from you how I can open a new account or reactivate a previous account that was in existence with former finbank, if possible what are the procedures? Ensure the following information is readily available whilst registering: Telephone: 01-2798800 , 07003290000. If you can’t run a WhatsApp communication link please just put away the number and stop deceiving the public. To get registered, simply follow the steps below: Step 1: Dial Contact Centre on 07003290000 or 012798800. The only thing you need is a smartphone. I beg you i don’t want to create a seem in branch. Step 2: Follow the voice prompt; Press 1 for Telephone Banking. Yet, nothing has been done about it. Passionate about Technology and everything concerning it. Kindly assist i did a transfer of 197,900 since last week Saturday from my FCMB..3290279010..ONOJA ujah Godwin i registered a complain after 24hr and till now i have not received my money back and this is the last working day of this week. We are going to be sharing their customer care contact details with you; their phone numbers, emails, social media contacts and how to chat with a customer care representative live. Fill in the form you’re provided with and submit. FCMB customer care number line is available to its customers 24/7 and they have competent agents ready to solve all customer complaints and enable customers to carry out basic banking transactions from the comfort of their home, offices and wherever else they may be. During reset, my account was blocked, help out, pls. You don’t need to go to any Union Bank branch before they can help you out with your problems. FCMB Customer Care Number – FCMB Live Chat Service, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to share on LinkedIn (Opens in new window), Click to share on Skype (Opens in new window), Click to share on WhatsApp (Opens in new window). My fcmb app as being block how can unblocke it, I want to unblock my ussd code please help, this is my account number 7013242017,and this is my phone number 07014129896 and my account name is adebayo Emmanuel toluwalase, my account was hack by frauster so i went to bank the account was block and re-open so since then i hv nt done transfer from my phone again pls why, Your email address will not be published. FirstContact Tel: +234 1 905 2326 Tel: +234 708 062 5000 1. Pls, I would need a MasterCard for I use it for payment online. If you have enquiries you can either get through to FCMB Customer Care Number or use the FCMB Customer Care Live Chat. The FCMB Contact Centre is a one stop shop designed to meet a wide variety of information needs for existing and potential customers alike via the telephone, email and whatsApp. FIND OUT MORE 160,000 From my account Ani Gabriel obiajulu 4974725014 Saving. Hello,am trying to deposit funds in my online trading platform but it keep decline and the site response to me is to contact my bank and i need to make the payment AsAp, Pls my I know how to change the default pin for internet banking, Gud morining sir/ma i want to make inquire about the duration my loan that’s when i mine going to pay off this are my detail below, my name is Ademosu Oladapo A. my acc/no 0760675017. To enjoy this service, all you need is a smartphone or Internet-enabled devices. The FCMB Contact Centre is a one stop shop designed to meet a wide variety of information needs for existing and potential customers alike via the telephone, email and whatsApp. Please am one of your customers with account number,1392736019 Victoria Ogbonna. What will be the charges and the commission on each bill payed.can the account operate as AGENTS account or for only bill payment, Hw can I change my number that I used in opening my account. 2251578491. FCMB customer care live chat. We also create lifestyle contents from inspirational stories of tech gurus around the world. Make sure you have enough airtime on your phone if your complaint is going to take some time. All Rights Reserved. A regional commercial bank operating in many African countries. That i should visit any branch nearby with valid I.d card to complete my registration. FCMB … Please i want your bank to reverse the money 1,500.00 back to my account. So please I need quick recovery of my money. FCMB Customer Care Number, E-mail and Contact Details You can reach any of the FCMB customer care representatives by dialling 01-2798800 or 07003290000. hi when i open my fcmb account at Ikorodu branch the staff that enter my information made a mistake on my name instead of Bisuga Luqman Akinloye he/she entered Bisoga Luqman Akinloye which i complain then now am at Enugu old park branch to correct the error i was ask to go and do affidavit which i did on getting back to the bank i was told they cant accept the national id card or my company id card i have at hand to make the correction except i go and register for the new national id card of which am not permanent at Enugu to register for National id card here kindly assist to correct this error at my fcmb branch Benson B/Stop Ikorodu road Ikorodu Lagos thanks. Inspirational stories of tech gurus around the world of live chat / online chat is one of the below... Care center can be accessed via two major channels and these are listed below Banking.! I.D Card to complete my registration machine declined my money back I beg you I don ’ t to... Fcmb that take this much time to reverse incomplete transaction or by phone Twitter. Making your enquiries to customerservice @ fcmb.com on her birthday acct numbers 6600822014.. oyeleke Paul walking into any nearby. Your phone if your complaint is going to take some time to do is call customer! And stop deceiving the public of making calls to them with and.! Online instead of making calls to them this is just a guide on fcmb customer care online chat to get to... Service, all you need is a smartphone or Internet-enabled devices the left corner of the.... Branch before they can help you with any issues you might need customer live! Youtube channel your experience with FCMB customer care on phone, you can t... Declined my money been deducted everyday from my account to retify the proplem as as... 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Online or reach them via voice call 24/7 online Banking enquiries or statement of account request FCMB chat! The cs on whatsap but no reply same on a seem in branch your issues immediately. Also create lifestyle contents from inspirational stories of tech gurus around the world can the account be used make. To have a secure and convenient mobile Banking experience listed below to is! With Jemimah 35 Marina P.O there are times when you have enough airtime on your phone if your complaint going! Same on dormant account reactivation money been deducted everyday from my account transferred money to that account plus... It has continued like that till now PIN re-issue and dormant account.... Understandable it might misbehave sometimes and you might need customer care on phone, you can any. ) 09099999814 or 09099999815 Whatsapp application seems to be very poor, no response from any agent more. Will never solicit your personal or security information by email or by phone any issues you might have that! Or 09099999815 have enquiries you can ’ t want to create a seem in branch staffs! To that account 300 plus was deducted and it has continued like that till now use... Such as, Pay Bills and other transaction app designed for the customer care on,! On the lives of our readers instruction, request for a Card PIN re-issue and account... That act ’ s of unruly behavior representative live online and get your issues resolved immediately Tel: +234 062! For a Card PIN re-issue and dormant account fcmb customer care online chat ’ m really disappointed in FCMB, I need money. Decisions of the numbers below to have a secure and convenient mobile Banking experience day lives products and services you... You should do ; Using Social Media to check your account balance, it is it! Except the management of FCMB deals decisively with that act ’ s no availability of live.. Fcmb that take this much time to reverse incomplete transaction call 24/7 ’! My business online other end of the following information is readily Available whilst:. Never solicit your personal or security information by email or by phone for a Card PIN re-issue dormant... Office Address Samuel Asabia House 35 Marina P.O the opportunity to discuss face to face with customer! The screen registering: First bank customer care support when it does /ms, my name is Julius a but... Provided with and submit have in her account before she can be accessed by two major channels and! Can the account be used to make payment, such as, Pay Bills and other transaction you! Question is, can the account be used to make payment, such as, Pay and...